Description of Products
Each product purchased is sold subject to its Product Description. We
will take all reasonable care to ensure that all details, descriptions
and prices of products appearing on the Website are correct at the time
when the relevant information was entered onto the system. Although we
aim to keep the Website as up to date as possible, the information,
including Product Descriptions, appearing on this Website at a
particular time may not always reflect the position at the exact moment
you place an order.
Payment
All prices are inclusive of VAT (where applicable) at the current rates
and are correct at the time of entering the information onto the system.
The total cost of your order is the price of the products ordered plus
delivery.
You confirm that the credit or debit card that is being used is yours.
All credit/debit cardholders are subject to validation checks and
authorisation by the card issuer. If the issuer of your payment card
refuses to or does not, for any reason, authorise payment to us, we will
not be liable for any delay or non-delivery.
Orders
Order acceptance and the completion of the contract between you and
Musicalitee.com / Dezineshop.com / Exhibit Link will take place on the
despatch of the products ordered by you, unless we have notified you
that we do not accept your order or you have cancelled it in accordance
with the instructions in Ordering Information. Non-acceptance of an
order may be a result of one of the following:
- The product you ordered being
unavailable from stock
- Our inability to obtain
authorisation for your payment
- The identification of a pricing or
product description error
- You not meeting the eligibility to
order criteria set out in the Terms & Conditions
If there are any problems with your order,
you will be contacted by our Customer Services Representatives.
We reserve the right to reject any offer to purchase by you at any time.
We will take all reasonable care, in so far as it is in our power to do
so, to keep the details of your order and payment secure but, in the
absence of negligence on our part, we cannot be held liable for any loss
you may suffer if a third party procures unauthorised access to any data
you provide when accessing or ordering from the Website.
Refusal of Transaction
We reserve the right to withdraw any products from this Website at any
time and/or remove or edit any materials or content on this Website. We
may refuse to process a transaction for any reason or refuse service to
anyone at any time at our sole discretion. We will not be liable to you
or any third party by reason of our withdrawing any product from this
Website whether or not that product has been sold; removing or editing
any materials or content on the Website; refusing to process a
transaction or unwinding or suspending any transaction after processing
has begun.
To be eligible to purchase products on this Website and lawfully enter
into and form contracts on this Website under English law you must:
- Register by providing your real
name, phone number, e-mail address, payment details and other
requested information
- Be over 18 years of age
- Stipulate a delivery address that
is on your credit/debit card.
- Possess a valid credit or debit
card issued by a bank acceptable to us
By making an offer to buy a product, you
specifically authorise us to transmit information (including any updated
information) or to obtain information about you from third parties from
time to time, including but not limited to, your debit or credit card
number or credit reports, to authenticate your identity, to validate
your credit card, to obtain an initial credit card authorisation and to
authorise individual purchase transactions.
Design Variations
We reserve the right to amend any
design if we feel that it is an improvement. We may scale or alter
design layout to suit the product to which it being applied to
e.g. a small child's garment may require a design alteration to fit,.
Music bags may have an alternative layout supplied that may convert a
'vertical portrait layout' design (that if scaled to fit would result in
a very small unattractive design being applied) into a horizontal
landscape design that better suits the layout for a bag. We reserve the
right to use our discretion to amend font styles & layout used for
personalisation of products if we feel that it enhances the final
product.
Personalised & Custom Products
Returns / Contract Cancellation
Should the product arrive damaged or the delivery is of
an incorrect type/ quantity you must inform us in
writing within 3 days of receipt to instigate a
replacement being sent
once the original item has been returned to us in an
unused condition.
Please include your name, address, telephone number, and
email address and the reason for return plus details of
the exchange product you require.
Damaged Goods
- Although we take every measure to ensure you receive
your products in perfect condition, there may be
instances beyond our control where goods are found to be
damaged or faulty upon receipt. If this is the case we
may ask you to return them using the Royal Mail / International
Recorded Delivery Service at any post office Worldwide.
We will aim to replace your goods within 7 days of
receipt. If this is not possible a full refund will be
offered.
Non Faulty & Non Damaged Goods
- If you wish to return goods that are not faulty or
damaged then you should do so within 7 days of purchase.
The goods must be unopened and undamaged in which case a
refund less the cost of postage will be made.
Please note the following exceptions:
- All Products
that have designs applied are custom made specifically for you. If
you have ordered products that are personalised or have been custom
made for you under the terms of the Distance Selling Regulations we
are under no obligation to agree to such items being returned or
refunds made.
-
If you have ordered the wrong size, we are under
no obligation to exchange or replace any item – but may
do so at our discretion. Please consult our size charts. We may ask for some monetary
contribution towards the remake and replacement postage
costs. Please remember, that all products are made to
order and we do not carry any items in stock. Therefore
the chance of someone requesting your error size and
colour and garment may be very slim, for us to use
again especially if it has been personalised for you.
Non Personalised or Custom Products
Contract Cancellation
Please note that you are entitled to cancel this contract if you so wish
provided you exercise your right by, advising us in writing, no longer than
seven working days from order.
If you wish to exercise your right to cancel this contract prior to
order despatch, please see Ordering Information. If your order has
already been despatched please follow the procedure set out in Refund &
Returns.
PLEASE THEREFORE CHECK YOUR SIZE BEFORE ORDERING,
CONSULT OUR SIZE CHARTS FOR HELP AND CLARIFICATION. IF
IN DOUBT PLEASE CONTACT US TO DISCUSS YOUR REQUIREMENTS.
These terms and conditions do not
affect your statutory rights under UK Law.
If you have any queries please contact
us.
MusicaliTee.com
PO Box 651, Groby, Leicestershire, United
Kingdom. LE6 0ZJ
email:
sales@musicalitee.com
tel: +44 0116 2870780
Fax: +44 0116 2870780
MusicaliTee.com / Dezineshop.com is a
Trading section of Exhibit Link VAT registration number: GB 837 5304 22
based at 134 Leicester Road, Groby, Leicestershire, United
Kingdom. LE6 0ZJ
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